Legal notice

Hairzen – Legal Notice

Effective Date: April 23, 2026 Last Updated: April 23, 2026

1. Website Owner & Operator

This website is owned and operated by Hairzen, a digital eBook store based in India. All content, products, and services available on this website are provided by Hairzen.

Business Name: Hairzen
Business Type: Digital eBook Store
Platform: Shopify
Email: support@hairzen.com
Location: Panipat, Haryana, India

2. Nature of Business

Hairzen is an online retail store that exclusively sells digital eBooks related to hair care, hair health, hair growth, styling, and related topics. All products are delivered digitally and no physical goods are sold or shipped through this website.

3. Intellectual Property Notice

All content published on this website and within our digital products is the exclusive intellectual property of Hairzen unless otherwise stated. This includes but is not limited to:

eBook content, text, and written material
Website design, layout, and graphics
Logos, brand name, and trademarks
Images, illustrations, and visual elements
Product descriptions and marketing copy

All intellectual property is protected under the applicable copyright and trademark laws of India, including the Copyright Act, 1957 and the Trade Marks Act, 1999.

Any unauthorized use, reproduction, distribution, modification, or publication of any content from this website or our digital products without prior written permission from Hairzen is strictly prohibited and may result in legal action.

4. Permitted Use

Visitors and customers of Hairzen are permitted to:

Browse and access the website for personal, non-commercial purposes
Purchase eBooks for personal use only
Download and read purchased eBooks on their own personal devices
Share honest reviews or feedback about our products

Visitors and customers are strictly prohibited from:

Copying, reproducing, or distributing any content from our website or eBooks
Reselling or sublicensing our digital products to any third party
Using our content for any commercial purpose without written authorization
Uploading, sharing, or publishing our eBooks on any platform or file-sharing website
Misrepresenting our content or brand in any manner

5. Disclaimer of Liability

The information and content provided in Hairzen eBooks and on this website are intended for general informational and educational purposes only. While we make every effort to ensure accuracy and quality, Hairzen makes no warranties or representations regarding:

The completeness, accuracy, or reliability of the information provided
The suitability of the content for any specific individual or condition
The results that may be achieved by following advice in our eBooks

The hair care tips, routines, and recommendations provided in our eBooks do not constitute professional medical, dermatological, or clinical advice. Users are advised to consult a qualified healthcare professional before making any significant changes to their hair care routine, especially if they have an underlying medical condition.

Hairzen shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of information contained in our products.

6. Third-Party Services

Hairzen uses the following third-party services to operate this website and process orders:

Shopify: E-commerce platform used to host and manage our store
Payment Gateways: Including but not limited to Razorpay, PayPal, and Shopify Payments for secure transaction processing
Email Service Providers: Used to send order confirmations and customer communications

Hairzen is not responsible for the privacy practices, terms, or conduct of any third-party service providers. Use of these services is subject to their respective terms and privacy policies.

7. Privacy & Data Protection

Hairzen is committed to protecting the privacy of its customers. We collect and process personal data in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, applicable in India.

Personal data collected includes:

Name and email address for order processing and communication
Payment information processed securely through third-party payment gateways
Device and browsing data collected through cookies for website functionality

We do not sell, rent, or share your personal data with any third party for marketing purposes. For full details, please refer to our Privacy Policy.

8. Cookie Notice

Our website uses cookies to enhance user experience, remember preferences, and analyse website traffic. By continuing to use our website, you consent to our use of cookies in accordance with our Cookie Policy.

You may disable cookies at any time through your browser settings. However, doing so may affect the functionality of certain features on our website.

9. External Links

This website may contain links to external websites for reference or informational purposes. Hairzen does not endorse or take responsibility for the content, accuracy, or practices of any linked third-party websites. Accessing external links is done entirely at your own risk.

10. Governing Law & Jurisdiction

This Legal Notice and all matters arising from or related to the use of this website shall be governed by the laws of the Republic of India. Any disputes, claims, or legal proceedings arising from the use of this website or our products shall be subject to the exclusive jurisdiction of the competent courts located in Panipat, Haryana, India.

11. Dispute Resolution

In the event of any dispute or grievance, Hairzen encourages customers to first attempt resolution through direct communication with our support team at support@hairzen.com. We are committed to resolving disputes in a fair, transparent, and timely manner.

If a dispute cannot be resolved through mutual communication, it shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India, with the seat of arbitration being Panipat, Haryana.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and applicable rules, Hairzen has designated a Grievance Officer to address complaints and concerns raised by users:

Name: Hairzen Support Team
Email: support@hairzen.com
Address: Panipat, Haryana, India
Response Time: Within 15 business days of receiving a complaint

13. Changes to This Legal Notice

Hairzen reserves the right to amend, update, or replace this Legal Notice at any time without prior notice. Changes will take effect immediately upon being published on this website. We recommend that you review this Legal Notice periodically to remain informed of any updates.

14. Contact Us

For any legal queries, intellectual property concerns, or formal notices, please contact us at:

Email: support@hairzen.com
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM IST
Location: Panipat, Haryana, India

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